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TERMS & CONDITIONS
AND SMS CONSENT

By using the services of PAX SOLUTIONS (“we”, “us”, “our”), you agree to these Terms & Conditions. If you do not agree, please do not use our services.

SERVICES

We provide freight and logistics services, including but not limited to shipping, transport, and related support. Service details, pricing, and timelines may vary by shipment and are confirmed in your quote, booking, or service agreement

Customer Responsibilities

You agree to:

  • Provide accurate and complete shipment information (contents, weight, dimensions, value, and destination).

  • Comply with all applicable laws and regulations, including customs, export, and import rules.

  • Ensure that your shipment does not contain prohibited or restricted items.

  • Pay all fees, charges, duties, and taxes related to your shipment.

Rates, Fees, and Payment

  • Rates are based on the information you provide and may change if actual shipment details differ.

  • Additional fees may apply for storage, customs, special handling, or changes requested after booking.

  • Payment terms will be stated in your invoice, quote, or service agreement. Late payments may incur additional charges.

Shipping, Delays and Delivery

  • Transit times are estimates and not guaranteed unless expressly stated in writing.

  • We are not responsible for delays caused by events beyond our control, including but not limited to weather, customs inspections, strikes, or carrier issues.

  • Risk of loss or damage may transfer to you according to the applicable law and the terms of the carrier.

  • You must inspect shipments upon delivery and notify us in writing of any loss or damage within the time required by law or carrier rules.

  • Our liability, if any, is limited to the lesser of: (a) the value of the goods, or (b) the applicable legal or carrier liability limit, unless you have purchased additional insurance or declared a higher value in writing and paid any related fees.

  • We are not liable for indirect, incidental, or consequential damages, including loss of profits, loss of business, or loss of use.

Loss, Damage, and Limits of Liability

INSURANCE

  • Shipment insurance is not automatically included.

  • If you request insurance and we confirm it in writing, coverage will be subject to the insurer’s terms and conditions.

Changes to Services and Terms

  • We may update or modify our services and these Terms from time to time. The updated Terms will be effective when posted on our website or otherwise communicated to you. Continued use of our services after changes means you accept the updated Terms.

Loss, Damage, and Limits of Liability

TERMINATION

  • We may update or modify our services and these Terms from time to time. The updated Terms will be effective when posted on our website or otherwise communicated to you. Continued use of our services after changes means you accept the updated Terms.

Governing Law and Dispute Resolution

  • These Terms are governed by the laws of the jurisdiction where PAX SOLUTIONS is registered, without regard to conflict-of-law rules. Any disputes will be resolved in the courts of that jurisdiction, unless otherwise required by applicable law.

SMS TERMS & CONDITIONS
AND CONSENT 

By providing your mobile number and agreeing to these SMS Terms, you consent to receive text messages from PAX SOLUTIONS related to your freight services.

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1. Types of Messages
You agree that we may send you SMS messages that may include:

  • Booking confirmations and updates

  • Shipment status and tracking alerts

  • Delivery notifications

  • Service reminders and important account notices

  • Occasional service-related announcements or updates

We will not send SMS marketing messages without your separate consent where required by law.

2. Message Frequency
Message frequency will vary based on your shipments, bookings, and interactions with us.

3. Costs
Message and data rates may apply according to your mobile carrier plan. You are responsible for any charges from your carrier.

4. Opt-Out
You can opt out of receiving SMS messages at any time by replying STOP to any message we send, or by contacting us using the details on our website. After you opt out, we may send a final confirmation message and then stop sending SMS messages, except where messages are required by law or for security purposes.

5. Help and Support
For help regarding SMS messages, reply HELP to any message we send or contact us through the contact details on our website.

6. Privacy
We use your phone number and SMS data in accordance with our Privacy Policy. We do not sell your mobile number. For more information on how we collect, use, and protect your information, please refer to our Privacy Policy on our website.

7. Eligibility
By providing your mobile number, you confirm that you are the owner or authorized user of the number and are at least 18 years old (or the age of majority in your jurisdiction).

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