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Privacy & Policy

A legal disclaimer

Effective Date: September 3, 2026

Last Updated: September 3, 2026

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PAX SOLUTIONS (operating under legal entity PAX AMERICANA XPORT LOGISTICS LLC, referred to as "we," "us," or "our") respects your privacy and is committed to protecting the personal information collected through our website, communications, and freight brokerage services.

Information We Collect

We collect information needed to provide freight brokerage, third-party logistics, and transportation management services:

  • Contact Information: Name, email address, phone number, physical mailing address, company name, and job title.

  • Operational & Shipping Data: Load details, origin/destination addresses, pickup/delivery confirmations, rate confirmations, and bill of lading (BOL) details.

  • Technical & Usage Data: IP address, browser type, device information, pages visited, and interaction with our website forms.

  • SMS & Communication Preferences: Phone numbers provided for text messaging updates, opt-in consent logs, and communication history.

How We Use Your Information

We use the collected information for business purposes, including:

  • Arranging freight transportation, dispatching shipments, and providing status updates.

  • Communicating with shippers, motor carriers, and dispatchers regarding loads.

  • Providing customer support and responding to inquiries.

  • Sending transaction updates via email or SMS (such as load updates or delivery notifications).

  • Complying with legal, regulatory, and DOT/FMCSA requirements.

Information Sharing & Disclosure

We share necessary shipping information with vetted motor carriers and logistics partners solely to execute freight movement and delivery coordination.

SMS / Mobile Opt-In Consent Language:

No mobile information or SMS opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS & Mobile Communications

When you opt in to receive text messages from PAX SOLUTIONS (via web form, email, or direct contact), you agree to receive operational and customer care messages (e.g., dispatch updates, ETA alerts, load confirmations).

  • Frequency: Message frequency varies depending on load activity.

  • Rates: Message and data rates may apply.

  • Opt-Out: You can opt out of text communications at any time by replying STOP to any text message.

  • Help: Reply HELP or contact us at 331-278-7638 or pax.solutions2520@gmail.com for assistance.

Data Security & Retention

We maintain administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse. We retain personal data only as long as necessary to fulfill operational, legal, or regulatory requirements.

Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, please contact us using the information below.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

  • Legal Entity: PAX AMERICANA XPORT LOGISTICS LLC

  • DBA: PAX SOLUTIONS

  • Address: 809 N Fordham Ave, Aurora, IL 60506

  • Phone: 331-278-7638

  • Email: pax.solutions2520@gmail.com

  • Website: https://www.thepaxsolutions.com/

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